Norton warranty

We use cookies in order to improve site performance, offer you a better browsing experience and enable you to easily share content. Cookies are pieces of information stored on your computer in simple text files which our server can read and record. These files do not contain any sensitive information. By continuing to browse our site, you agree to the use of cookies. Home Product Warranty Information. Product Warranty Information We strive to give you prompt warranty claim service. We are committed to processing your claim in a timely manner.

In order to avoid delays, please read and submit all the necessary information. Equipment Inspection Verification Form Authorized Service Centers should use the Equipment Inspection Verification Form to help determine if the customer request fits the scope of a return or warranty claim. All products returned for replacement or refund should be in the original cartons and must be accompanied by a packing slip with the following information: Warranty Claim Form Your company name, address and account number List of items returned and reason s for return s Original invoice information for each item If your claim includes a necessary return or exchange, the Customer Service Representative will provide the return shipment location for product assigned to each Warranty Claim Form.

I Agree Find out more. In no event shall Ashley Norton be liable for any incidental or consequential damages arising from the sale or use of our products.

We assume no liability for any labor charges regarding the removal or reinstallation of the products; nor will we cover any freight, postage, or handling expense related to the product. The only obligation upon Ashley Norton Inc. Lacquered finishes will deteriorate when exposed to the atmosphere, particularly salt air, direct sunlight and pollution. Plated finishes will endure these conditions longer than lacquered finishes, however even these will not remain unaffected by the environment.

Our oil rubbed finishes are living finishes and will age naturally. Covers unintentional or accidental damage to fix your phone screen if it gets cracked, including iPhone screen repair and Android screen repair.

Covers unintentional or accidental damage due to normal and everyday use of your device, including drops, liquid spills, cracked screens and damaged screens that could impact the normal functioning of your device. If your device fails and has been repaired over 3 times under this Protection Plan for the same problem, your device will be replaced with a comparable device or you will be provided with reimbursement for a replacement. Cancel anytime without a cancellation fee. Download the Norton Device Care app.

Follow the instructions in the app to protect phones, laptops, tablets, TVs and more. Your Protection Plan is created. Once your claim is successful, a check will be issued. During the term of your Protection Plan, if your device fails:. Department of Commerce. Protection plans can be created computers PCs, MacBooks, desktops and more , tablets iPads and more , smartwatches iWatch and more , TVs, smart home devices, computer accessories, routers, home stereo systems, e-readers Kindles, Nooks and more , and more.

For complete list, search in the Norton Device Care app. Coverage is subject to a day waiting period. This is not an insurance policy. LifeLock identity theft protection is not available in all countries. All rights reserved.