Wageworks debit card activation

This is called Card Use Verification. All WageWorks Healthcare Card purchases have to be verified within 90 days of the transaction date. WageWorks will notify you if the transaction cannot be automatically verified and provide you with instructions for how to proceed. If you do not take action and the transaction remains unverified for 90 days, your card may be suspended and the unverified amount will be deducted from all future eligible reimbursement claims.

How do I complete the verification process? There are three ways to verify WageWorks Healthcare Card transactions. Regardless of the method you choose your receipts or other documentation will need to include the five key pieces of information:. WageWorks and its partners have worked hard to make your card easy to use at healthcare providers, IRS-approved merchants, and pharmacies. In some instances, the partnerships we've established help us verify prescription transactions after the sale.

When receipts are requested, it is usually after purchases at pharmacies that do not have an IRS-approved system or at healthcare providers such as doctor, optometrist, or dentist offices. Log on to check your WageWorks account regularly. If WageWorks is unable to approve a transaction automatically as an eligible expense, we will ask for verification.

If we request verification of a transaction, you will need to take action to resolve the matter within 90 days of the transaction date. You can submit a detailed receipt or documentation for the transaction, submit a substitute receipt for the same or greater amount for an eligible expense that you paid for out-of-pocket and have yet to file reimbursement, or you will need to submit repayment for the amount of the unverified transaction.

IRS rules determine who can use the account and the types of items or services purchased. Some doctor, optometrist, dentist offices and hospitals perform services that would be considered ineligible under a Healthcare Flexible Spending Account. Please note, if verification is not provided within 90 days of the transaction, your Card may be suspended. WageWorks will not ask for receipts when you shop at merchants and pharmacies that have an IIAS in place.

IIAS was introduced in and enables merchants with an approved system to verify Card purchases right at the check-out counter. Since all stores including pharmacies and drug stores that sell general merchandise along with healthcare items must participate to accept the WageWorks Healthcare Card, it practically eliminates the need to submit receipts to verify the transaction after the purchase.

You can find a list of IRS-approved merchants here. If we are unable to verify a transaction using the IIAS, we will ask you for receipts detailing the expense. To reduce the amount of receipts that may be required for verification, try to purchase over-the-counter items and prescribed items at merchants, drug stores, or pharmacies that have an IIAS in place. IIAS is the common acronym for the IRS-approved Inventory Information Approval System and enables merchants with an approved system to verify card purchases right at the check-out counter.

Since all stores including pharmacies and drug stores that sell general merchandise along with healthcare items must participate to accept the Card, it practically eliminates the need to submit receipts to verify the transaction after the purchase.

When paying for a service at a healthcare provider, make sure your Explanation of Benefits EOB or other service documentation includes these five key pieces of information:.

CUV notifications are sent days from the purchase date for WageWorks Healthcare Card transactions that need verification. WageWorks sends an email or text message notification for each transaction that requires verification. Please note, if you have multiple unverified transactions, you will receive multiple notifications. After 90 days, if you have not verified your transaction, your card may be suspended.

You will be notified that your card is suspended. The card will remain suspended until the transactions have been verified. If you don't have your receipt or cannot find it, you may submit a substitute receipt of equal value or repay your account. The substitute receipt will need to be for an amount that is the same or greater amount than the transaction that needs verification.

It also must include these five details required by the IRS:. Please be sure to include your completed Card Use Verification form with the substitute receipts. You may repay your account for the amount that needs verification to avoid potential tax consequences.

If you have more than one WageWorks healthcare benefit account, the card pays for eligible healthcare expenses from the right account at the right time. And it knows to pay for eligible healthcare expenses from your HRA first, before you tap into the long-term savings of your HSA.

The card helps you manage the spending associated with each of your accounts. The Card Center on the WageWorks web portal not only shows your recent card transactions and available account balances; it also provides more information about where and how to use your card, ordering replacement cards, and downloading important forms associated with your card.

When a card transaction needs to be verified, you receive a card use verification notice in your WageWorks account through the web portal. On the WageWorks mobile app , you can easily take photos of your card transaction receipts and save them to your WageWorks account should you later need to submit receipts to verify card use. Questions about your WageWorks Healthcare Card? Account Management How to Sign Up. Employee Benefits Account Management. Don't pay taxes on it, too. Lost or Stolen Cards.

We agree to cancel, as soon as is administratively practicable, a participant's Card when the Card is reported as lost or stolen. We are not responsible for any transactions that occur prior to the request to cancel is received. Termination or Ineligibility. We are not responsible for any transactions that occur prior to the request to terminate is received. Card Use Information. Data Hosting; Right to Use Data.